Shipping & Delivery Policy
Last updated: 30 September 2026
Thank you for supporting my artwork. This Shipping & Delivery Policy explains how orders are packaged, dispatched and delivered when you purchase from Dani Parker through my website.
1. Delivery Areas
I currently offer delivery to UK ONLY
Available delivery destinations and the applicable delivery charges will be shown at checkout.
If your country is not available at checkout but you would like to place an order, please contact me at daniparkerartist@outlook.com and I will see whether delivery can be arranged.
2. Shipping Costs
Delivery charges are calculated according to the size, weight and destination of your order.
Where applicable, the delivery cost will be displayed at checkout before you complete your purchase.
Orders containing multiple products may be sent together or separately depending on the size, packaging requirements and destination.
3. Processing and Dispatch Times
I aim to process and dispatch orders within 3 - 14 working days of receiving payment.
Shipping original artworks: 3 - 5 days
Fine art Prints: 1 - 2 weeks
Please note that processing time is separate from the delivery time provided by the courier.
Orders placed at weekends or on UK public holidays will normally be processed on the next working day.
4. Estimated Delivery Times
Estimated delivery times will depend on the destination and delivery service selected.
As a general guide:
Shipping original artworks: 3 - 5 days
Fine art Prints: 1 weeks
These are estimates only and are not guaranteed delivery dates.
Once an order has been dispatched, you will receive tracking information where a tracked delivery service has been used.
5. Original Artwork
Original paintings are carefully packaged to reduce the risk of damage during transportation.
Depending on the size and type of artwork, packaging may include protective wrapping, cardboard, corner protection, reinforced packaging or other suitable protective materials.
Larger or particularly fragile artworks may require a specialist courier or delivery service.
Because original artwork is individually created and may be larger or more fragile than standard parcels, delivery arrangements may vary between pieces.
6. Prints and Greetings Cards
Art prints and greetings cards are packaged carefully to protect them during delivery.
Prints may be sent flat or rolled depending on their size and the most appropriate packaging method.
Where multiple products are purchased, they may be packaged together or sent separately depending on their size and packaging requirements.
7. Tracking
Where a tracked delivery service is used, tracking information will be provided once your order has been dispatched.
Please use the tracking information provided to monitor the progress of your delivery.
If tracking indicates that your order has been delivered but you have not received it, please contact me as soon as possible so that I can investigate with the delivery provider.
8. Delivery Delays
All delivery times provided are estimates only and are not guaranteed.
Delivery may occasionally take longer than expected due to circumstances outside my reasonable control, including courier delays, severe weather, transport disruption, strikes, customs processing, technical problems or other unforeseen circumstances.
I will make reasonable efforts to assist with delivery issues and, where appropriate, contact the delivery provider to investigate delays.
Nothing in this policy affects your statutory rights under UK consumer law.
9. Incorrect Delivery Information
Please make sure that your delivery address is correct before completing your order.
If you realise that you have entered an incorrect address, please contact me as soon as possible at daniparkerartist@outlook.com.
If an order has already been dispatched, I may not be able to change the delivery address.
Where an order is returned to me because an incorrect or incomplete address was provided, additional delivery charges may apply before the order can be resent.
10. Damaged Deliveries
I take care to package artwork securely, but occasionally an item may be damaged during transportation.
If your order arrives damaged, please contact me as soon as reasonably possible at daniparkerartist@outlook.com
Please provide:
Your order number
Photographs of the damaged artwork
Photographs of the external packaging
Photographs of any internal packaging
A brief description of the damage
Please keep the original packaging until the matter has been resolved, as it may be required for investigation or a courier claim.
If an item is damaged, faulty or not as described, your statutory consumer rights will apply. Further information can be found in my Refund & Returns Policy.
11. Missing or Lost Orders
If your order has not arrived within the expected delivery timeframe, please contact me so that I can investigate the delivery with the relevant courier.
Where tracking is available, I will use the tracking information to help determine the status of the delivery.
If an order is confirmed as lost in transit, I will work with you to resolve the issue in accordance with your statutory rights and the circumstances of the order.
12. Delivery to a Safe Place or Third Party
If you provide instructions for an order to be left in a particular place or delivered to a person you have nominated, please be aware that this may affect your responsibility for the goods once they have been delivered in accordance with your instructions.
Where possible, I recommend choosing a secure delivery address where someone can receive the artwork safely.
13. Exhibited Artwork
Some original paintings may be displayed at exhibitions or other venues before being available for dispatch.
Where an artwork is currently on exhibition, the product listing will indicate the expected availability or dispatch date where applicable.
If you purchase an artwork while it is on exhibition, dispatch may take place after the exhibition has finished.
If you need an artwork by a particular date, please contact me before purchasing so that I can confirm whether the requested delivery date is achievable.
14. Contact
If you have any questions about shipping or delivery, please contact:
Dani Parker
Email: daniparkerartist@outlook.com
Website: www.daniparkerartist.com
Nothing in this Shipping & Delivery Policy affects your statutory rights under applicable UK consumer law.